Automated Reminders Paperless forms Online booking Simple communication
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Paperless Forms

 
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STREAMLINE CHECK-IN, CUT DATA INPUT + SCANNING, AND LOWER COSTS WITH A TRULY CUSTOMIZABLE, DRAG-AND-DROP PAPERLESS FORM BUILDER.

Vet Hero Paperless Forms are the only completely customizable, drag-and-drop veterinary forms that write back into your PIMS with the click of a button. Paperless form software simplifies the day-to-day operations for veterinary practices and makes life easier for new clients by giving them the ability to complete any form in advance or on a tablet at the office.

KEY FEATURES: 

  • Simplify day-to-day operations for both staff and clients

  • Build paperless veterinary forms for every practice need

  • Seamless software integration and PDF upload

  • Tablet compatible for curbside drop-off

 

Automated Client Reminders

 
 
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AUTOMATED CLIENT REMINDERS

ENSURE CLIENTS SHOW UP WHILE SAVING VALUABLE STAFF TIME WITH AUTOMATED VETERINARY REMINDERS.

Save you and your staff time while cutting your no-show rates to under 5 percent with automated client reminders. Appointment reminder software enables veterinarians to stay in touch with clients via SMS, email, and auto-call communications, all from an easy-to-use dashboard.

KEY FEATURES:

  • Appointment Reminders, Service Reminders, Birthday Messaging

  • Send text, email, and automated phone calls

  • Proactive medical service reminders

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Online Booking

 
 
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ENABLE YOUR CLIENTS TO BOOK APPOINTMENTS WHEN AND WHERE IT’S MOST CONVENIENT FOR THEM.

Save front desk time, lower call volume, and increase client satisfaction with veterinary online appointment booking. Online booking allows clients to easily select their own appointment slot directly from their desktop, laptop, tablet, or phone. Your clients get the time they prefer, and your front office runs more efficiently. Fill gaps in your schedule and enable clients to schedule appointments 24/7.

KEY FEATURES: 

  • Give your clients the 24/7 convenience they expect

  • Increase office efficiency and reduce call volume

  • Automatically sync your availability from your PIMS

Online Reviews

 
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IMPROVE YOUR ONLINE REPUTATION. 92% OF CUSTOMERS ARE LIKELY TO SCHEDULE AFTER READING A REVIEW THEY TRUST.

With 4 out of 5 consumers saying they trust online reviews as much as personal recommendations, your online reputation can be a huge factor in the growth (and longevity) of your clinic. Vet Hero connects with your existing base of happy clients to help boost your online presence and make your office stand out.

KEY FEATURES:

  • Review generation requests for Google and Facebook

  • Automated text & email link directly to review sites

  • Dashboard view for monitoring your review ratings

  • Respond to your reviews from a the Vet Hero platform

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Televeterinary Medicine

 
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PROVIDE VIRTUAL CARE TO YOUR CLIENTS WHILE LEVERAGING A NEW AND PROVEN REVENUE CENTER.

With every practice experiencing massive changes in the way they are allowed to provide care, touchless solutions have become more important than ever. Virtual care not only allows you to provide a convenient and safe appointment to your clients but also increases compliance for things like re-care and follow up. A 5-minute virtual consultation can end up saving you and your clients hours.

KEY FEATURES:

  • Give clients a low-effort, touchless experience from anywhere

  • Increase production by saving precious clinical time

  • Capitalize on an entirely new way to consult and educate clients